We are strongly committed to protecting the privacy of users of this website, and do all that we can to protect information about participants.

Data Protection of User Account Data under the General Data Protection Regulation

1. The identity and contact details of DLUHC and our data protection officer

The Department for Levelling Up, Housing and Communities (DLUHC) is the data controller. The Data Protection Officer can be contacted via dataprotection@communities.gov.uk

2. Why we are collecting the data

Your personal data is required to set up a user account on DELTA. The required personal data is your work email address, name and contact telephone number. This is to enable you to access the system and provide data as requested by the Department to fulfil its functions and policies. We will use your user account details to send you email notifications regarding data returns that are due or submitted onto the system. We may use your telephone number to contact you regarding overdue submissions. We may also use this information to send you communications relating to the DELTA system.

3. Legal basis for processing the data

This processing is necessary for performance of a task carried out in the public interest or in the exercise of official authority vested in the controller, (GDPR Article 6(1)(e)).

4. With whom we will be sharing the data

We will share your user account information with our suppliers who provide the DELTA support services. These are currently TSO, Exela and Arcus Global. This will only be for the purpose of assisting you in providing the correct data to DELTA. We will also share your account information with other DELTA users in your organisation. This is to enable them to work with you to ensure the correct access permissions are set in the system to enable you to provide required data.

5. For how long we will keep the personal data, or criteria used to determine the retention period.

Your personal data will be held until you notify us that your role has changed and you are no longer required to provide data to DELTA, or until the annual User Access control review identifies your account as being inactive for a prolonged period. At this stage we will disable your user account in DELTA. If you wish your full user account information to be deleted from the user database you will need to request this in writing to the DELTA Service Desk at mhclg.digital-services@communities.gov.uk.

6. Your rights, e.g. access, rectification, erasure

The data we are collecting is your personal data, and you have considerable say over what happens to it. You have the following rights:

  1. You have the right to obtain confirmation that your data is being processed, and access to your personal data
  2. You are entitled to have personal data rectified if it is inaccurate or incomplete
  3. You have a right to have personal data erased and to prevent processing, in specific circumstances
  4. You have the right to 'block' or suppress processing of personal data, in specific circumstances
  5. You have the right to data portability, in specific circumstances
  6. You have the right to object to the processing, in specific circumstances
  7. You have rights in relation to automated decision making and profiling

7. This data will not be sent overseas

8. This data will not be used for any automated decision making.

9. How do I complain if I am not happy?

If you are unhappy with how any aspect of this privacy notice, or how your personal information is being processed, please contact Department Data Protection Officer at: dataprotection@communities.gov.uk

If you are still not happy, you have the right to lodge a complaint with the Information Commissioner's Office (ICO):

Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Tel: 0303 123 1113
https://ico.org.uk/global/contact-us/


Measuring website usage (Google Analytics)

Google Analytics software collects information about how you use the site. This is done to help make sure the site is meeting the needs of its users and to help make improvements.

Google Analytics stores information about:

  • the pages you visit - how long you spend on each page
  • how you got to the site
  • what you click on while you’re visiting the site

We don’t collect or store your personal information (eg your name or address) so this information can’t be used to identify who you are.

Google isn’t allowed to use or share our analytics data, you can read more about their privacy policy from analytics

You can opt out of Google Analytics cookies (opens in a new window).

The following cookies are used:

Name Expiry Description
_gid 2 years Used to distinguish users
_ga 24 hours Used to distinguish users
_gat_gtag_UA_107121542_# 1 minute Used to throttle request rate

Enabling and disabling cookies

To check if cookies are enabled on your device, please follow the steps below. Alternatively, view your browser's help pages or information on how to manage cookies at www.allaboutcookies.org.

You can opt out of Google Analytics cookies (opens in a new window).

Internet Explorer

For versions older than Internet Explorer 10:

  1. Click on Tools & Internet Options in the main toolbar
  2. Select the Privacy tab to view your settings
  3. Move the slider to the level of privacy you prefer

For a brief guide on the meaning of the different privacy levels, please see below:

Block all cookies
  1. Cookies from all websites will be blocked and
  2. Cookies that are already on your computer cannot be read by websites
High privacy
  1. Cookies from all websites that do not have a compact policy (a condensed, computer readable-privacy statement) will be blocked
  2. Cookies from all websites that use information that can be used to contact you without your explicit consent will be blocked
Medium-high privacy
  1. Cookies from third-party websites that do not have a compact policy (a condensed, computer-readable privacy statement) will be blocked
  2. Cookies from third-party websites that use information that can be used to contact you without your explicit consent will be blocked
  3. Cookies from first-party websites that use information that can be used to contact you without your implicit consent will be deleted from your computer when you close Internet Explorer
Medium privacy
  1. Cookies from third-party websites that do not have a compact policy (a condensed, computer-readable privacy statement) will be blocked
  2. Cookies from third-party websites that use information that can be used to contact you without your implicit consent will be blocked. Cookies from first-party websites that use information that can be used to contact you without your implicit consent will be deleted from your computer when you close Internet Explorer
Low privacy
  1. Cookies from third-party websites that do not have a compact policy (a condensed, computer-readable privacy statement) will be blocked
  2. Cookies from third-party websites that use information that can be used to contact you without your implicit consent will be deleted from your computer when you close Internet Explorer
Accept all cookies
  1. All websites will be allowed to save cookies on your computer
  2. Cookies that are already on your computer can be read by the websites that created them

Google Chrome

  1. Click the spanner icon in the top right hand corner of the browser and select Settings from the drop-down menu
  2. Click on Show advanced settings at the bottom of the page
  3. Select Content settings under the Privacy heading
  4. Manage your preferred cookies settings from this page

Safari (Mac only)

  1. Click on Safari in the toolbar, then select Preferences from the drop-down menu
  2. Click Privacy to view cookie preferences (Note: Safari blocks third-party cookies by default)